What language services does GLS offer?
GLS offers a wide range of language services including translation, interpretation, transcription, language training, localization, and more.
What industries does GLS specialize in?
GLS specializes in a variety of industries including healthcare, legal, business, education, manufacturing, financial, government, technology, non-profit, hospitality, science, and pharmaceutical.
How does GLS ensure quality in their language services?
GLS employs expert linguists who are knowledgeable and experienced in their respective fields and uses the latest technology and best practices to ensure accurate and high-quality language services.
How does GLS ensure confidentiality in their language services?
GLS takes confidentiality very seriously and follows strict protocols to ensure that all client information is kept secure and confidential.
What types of documents can GLS translate?
GLS can translate a wide variety of documents including legal documents, medical documents, technical documents, and more.
How does GLS handle urgent translation requests?
GLS offers expedited translation services for urgent requests, and can work with clients to ensure that their deadlines are met.
What types of interpretation services does GLS offer?
GLS offers both in-person and remote interpretation services including consecutive interpretation, simultaneous interpretation, and more
What is the process for requesting language services from GLS?
Clients can request language services from GLS through our website, by email, or by phone.
How does GLS determine the cost of their language services?
The cost of GLS language services is based on a variety of factors including the length and complexity of the project, the type of service required, and more.
What is the turnaround time for GLS language services?
The turnaround time for GLS language services varies depending on the type and scope of the project, and can be discussed with the client on a case-by-case basis.
What types of language training does GLS offer?
GLS offers language training in a variety of languages and can tailor the training to meet the specific needs of the client.
What is localization and how does GLS provide this service?
Localization is the process of adapting content to a specific region or culture. GLS provides localization services by ensuring that translated content is culturally appropriate and accurate for the intended audience.
What is OPI and VRI and how do they differ?
OPI (Over-the-Phone Interpretation) and VRI (Video Remote Interpretation) are both remote interpretation services. OPI involves interpretation over the phone, while VRI involves interpretation over video conferencing.
How does GLS handle technical terminology in their language services?
GLS employs expert linguists who are knowledgeable about technical terminology in various industries and uses industry-specific glossaries and style guides to ensure accurate translations.
What is the process for reviewing and approving translations?
Clients can review and approve translations through GLS’s online portal, where they can provide feedback and request revisions as needed.
How does GLS ensure that translated content is accurate and culturally appropriate?
GLS uses a rigorous quality assurance process that includes multiple rounds of review and editing by expert linguists and industry-specific subject matter experts.
What types of audio and video files can GLS transcribe?
GLS can transcribe a wide range of audio and video files including interviews, focus groups, meetings, and more.
How does GLS handle confidential information in transcription projects?
GLS follows strict protocols to ensure that all confidential information in transcription projects is kept secure and confidential.
What is the process for requesting ASL interpreting services from GLS?
Clients can request ASL interpreting services from GLS through our website, by email, or by phone.
What is GLS’s policy for canceling or rescheduling language service appointments?
GLS understands that schedules can change, and we strive to be flexible with our clients. Clients can contact GLS as soon as possible to cancel or reschedule appointments, and we will work with them to find a suitable alternative. However, please note that canceling or rescheduling with short notice may incur a fee.
What is the difference between simultaneous and consecutive interpreting?
Simultaneous interpreting is when the interpreter speaks at the same time as the speaker, while consecutive interpreting is when the interpreter speaks after the speaker has finished. Simultaneous interpreting is often used for large events, while consecutive interpreting is often used for small meetings or one-on-one conversations.
How does GLS handle revisions and feedback?
GLS is committed to providing high-quality language services that meet the specific needs of each client. GLS welcomes feedback and works closely with clients to address any revisions or changes needed.